What is your shipping policy?
We ship everything out of our warehouse in California.
For USA Domestic Shipping, we charge a flat rate of $15/bag.
For all international shipping, we charge a flat rate of $29/bag.
How heavy is your bag?
Our Roam bags are between 1.1 - 1.2 lbs when empty. These bags are heavier than traditional drawstring bags due to the cut-resistant materials used.
What is your return policy?
We stand behind Roam ByBLVD and will replace or repair manufacturing defects (additional shipping fees required). We offer 14 days return window (from date of shipment) less a 25% restocking fee. If you have any questions or would like to return the bag, please email us first at firstname.lastname@example.org.
We do not offer refunds or returns on bags that have been used or washed.
How do I order wholesale?
For orders of 10 or more bags, we can offer a quantity discounts off your entire order. For more information, please email us.
Corporate or team printing on the drawstring bag?
If you’d like to order your bags custom with logo designs, please email us for details.
Any other questions?
For all other inquiries, please feel free to email us. We’d be happy to help!